Interview Questions

Instructions (read to the participant):
I am going to ask you about your general uses and perceptions of the CS 3604 web pages.  There are no "right" or "wrong" answers. I am only interested in how you interact with the on-line information source provided in your Professionalism in Computing class.
Questions (read to the participant):
(The investigator recorded verbal responses in the spaces provided.)
(1) What are the three most common goals that you pursue when you access the CS 3604 web pages?

Goal #1
- Do you ever encounter any problems when pursuing this goal?

Goal #2
- Do you ever encounter any problems when pursuing this goal?

Goal #3
- Do you ever encounter any problems when pursuing this goal?

(2) What are your overall impressions of the CS 3604 web pages?

Positive Comments:

Negative Comments:

Any Unsolicited Comments Provided By Participant:

Computer Usage Demonstration Instructions

Instructions (read to the participant):

Now that you've told me about the most common goals you pursue using the CS 3604 web pages, I'd like for you to show me how you accomplish each of these goals. Using the computer located in front of you, please access the CS 3604 home page.

(Investigator provided user with the address on a note card and waited until the CS 3604 home page loaded)

Please show me how you usually go about accomplishing __________ (Goal #1 from interview) and be sure to verbalize your thoughts by "thinking aloud" as you perform the actions required to accomplish this goal.

 
(Investigator recorded data using a paper-and-pencil data collection form.)
(If subject failed to "think aloud," investigator reminded him/her to verbalize the thoughts accompanying his/her actions.)

Please show me how you usually go about accomplishing __________ (Goal #2 from interview) and be sure to verbalize your thoughts by "thinking aloud" as you perform the actions required to accomplish this goal.

Please show me how you usually go about accomplishing __________ (Goal #3 from interview) and be sure to verbalize your thoughts by "thinking aloud" as you perform the actions required to accomplish this goal.