Procedure
The interview/computer usage demonstration data were collected in McBryde
407 at individually scheduled times during November 1997. All of
the one-on-one interviews were conducted by the same interviewer, and the
same procedure was used for each participant. After signing an informed
consent form, participants were asked to: 1) describe the three most common
goals that they pursue while using the CS 3604 web pages, 2) describe their
overall impressions of the web pages, and 3) describe as well as demonstrate
how they accomplish goals when using the web pages. While pursuing
goals using the CS 3604 web pages, participants used Netscape Navigator
3.02, and the interviewer served as an observer/learner. The interview/computer
usage demonstration session took approximately 30 minutes to complete.