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Introduction
Scenarios
& Claims Analysis
Interviews
E-mails
Surveys
Qualitative Analysis
Suggestions
Conclusion
Visit Nostalgia |
Mr. Johnson Annotates a Story
Mr. Johnson, a resident of Blacksburg for over 40 years, heard about the
Nostalgia Web site at a gathering of senior citizens in the Montgomery-Floyd
regional library. He decided to visit the site and see what it was all
about. He accesses the website from his home computer and browses through
the contents. He spends some time reading the stories and reminiscing about
Blacksburg. He finds "Nostalgic Musings" by Keith Furr specially interesting
and wishes to add to the contents himself.
After scrolling down the page, Mr. Johnson clicks on the link that says
"add an annotation to this story". He is presented with a revised version
of the page and on scrolling down to the bottom, he gets a textarea for
his comments and a couple of textboxes for his name and E-mail address.
Mr. Johnson then adds his comments, clicks on "Submit Annotation". His
comments are then added to the "Nostalgic Musings" page.
Claims Analysis for Mr. Johnson Annotates a Story
Textual Content of the Web Page
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Provides a story/narrative that implicitly defines the scope of the contents
and provides leads for other discussion.
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Makes the page load faster on computers with modems because of simple design
and chiefly textual content. (GOMS)
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Lack of graphics and/or icons makes the page a tad dull and does not
have intrinsic appeal.
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The webpage has a grey background with the text in black which does
not make the letters appear bright.
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Does not have a subject/keyword that can ground a user in a given concept.
Font Size
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Font size used is of normal (small) size found on most Web sites.
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User might find the font size to be too small which might be a potential problem for people with poor eyesight.
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Having large fonts can be annoying to seasoned Web surfers who are used
to small font sizes on other Web pages.
Add Annotation Link
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Allows users to add annotations by clicking on the link. (Direct Manipulation)
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Inexperienced users might not know how to use it.
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Users have to scroll down to reach the "add annotation" button especially
if the page has a long story and too many annotations. (GOMS)
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The "add annotation" button leads to a page which is similar to the original
page, except for a section at the bottom causing possible confusion if
the user doesn't see the text area immediately. (TAG)
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Does not allow the user to edit his/her annotations if there is a mistake.
Annotations By Other Users
- Annotations are tagged with the annotator's personal information
which might be useful to other users.
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Providing user information can help people locate lost friends.
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Some users might not like to be contacted by other users regarding their
annotations or stories.
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Annotations are not seperated well enough causing possible confusion
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