"Work System Analysis and Design of Digital Libraries"

                  Brian M. Kleiner, Associate Professor
            Department of Industrial and Systems Engineering 
			  November 17, 1998

                  Computer Science Graduate Seminar
                          CS 5944 Index 9743
                        Tuesday 3:30 - 4:45 pm
                  Newman Library 6th Floor Boardroom

			    Sponsored by:
			    	Department of Computer Science
				Information Systems
				University Libraries
				Digital Library Research Laboratory
				Internet Technology Innovation Center

Abstract: 
In this session, we will introduce a relatively new sub-discipline of human
factors engineering/ergonomics called "macroergonomics".  Macroergonomics or
work system design was developed in response to three highly interrelated work
system design practices that frequently underlie dysfunctional work system
design and improvement efforts: technology-centered design, a left-over
approach to function and task allocation, and a failure to consider an
organizations sociotechnical characteristics and integrate them into its work
system design.  Macroergonomics has its own theoretical base, body of
knowledge and methods but also offers a context in which more effective
microergonomic design, including human-computer interface design, can be
performed.  We will highlight the basic history, definitions, theory,
principles, methods and benefits of work system design in the first part of
the session.  During the second part of the session, the audience will be
encouraged to dialogue about how work system analysis and design applies to
the design, development, and evaluation of DL's.


Biographical Sketch:
Dr. Brian M. Kleiner is an Associate Professor, Director of the
Macroergonomics and Group Decision Systems Laboratory (MGDSL) and
Coordinator of the Human Factors Engineering Center in the Department
of Industrial and Systems Engineering. He received the M.S. and Ph.D.
degrees in Industrial Engineering and Bachelors degree in Psychology
from the State University of New York.  Dr. Kleiner's specific research
interests are analysis and design of work systems and work system
interfaces (Macroergonomics); function allocation in automation
and system design; training, communication and information system support
system design; design of collaborative environments; and human reliability and
decision making in quality control.   His research sponsors at Virginia Tech
have included NASA, Volvo-GM, U.S. Department of Energy, Westinghouse, U.S.
NAVY, Siemens, U.S. Department of Education, and the National Science
Foundation.   He has been recognized for his teaching as well, for example,
voted "Faculty Member of the Year" by ISE students twice in his four years on
the teaching faculty.

   bkleiner@vt.edu     phone: (540) 231-4926   http://www.ise.vt.edu/kleiner/